IMT-49: Business Ethics

IMT - 49: BUSINESS ETHICS

PART - A

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Q1. How is education a purposeful ethical activity? Compare the system of education in ancient India with the current system. Has it changed? Give reasons for your answer.

Q2. What are values? What is its significance in management?

Q3. Are you convinced about the need for business ethics? Give reasons for your answer.

Q4. Explain the concept of ethical relativism. Use examples to support your answer.

Q5. What are the types of values and how are they formed? Is management by secularism more effective and important than management by spiritualism?

PART - B

Q1. From the perspective of the firm, ethics is closely associated with trust. Comment.

Q2. What is the responsibility of business towards society? Why is social responsibility at a low pitch in India?

Q3. Explain the need for environmental ethics. What are the principles of ecological sustainability?

Q4. What do you understand by professional misconduct? How is the concept of 'quality of work life' comparable to human resource development?

Q5. What is meant by white collar crime? Write a note on the modern concept of professional behaviour.

PART - C

Q1. Differentiate organizational climate from organizational culture.

Q2. State the areas in human resource management where ethical problems may arise. What are the qualities essential in a good personnel manager? Explain in the light of business ethics.

Q3. Can advertising do without deception? Discuss with a view to an advertiser's professional duty.

Q4. What is the role of competitive benchmarking in TQM? Explain why it is referred to as a restless approach?

Q5. Explain the philosophy of the Gita. Is it right to say that ancient Indian philosophy was based entirely on austere asceticism?

CASE STUDY - 1

You are the CEO of a corporation whose board has just decided to cut the dividend to the stockholders. This is a matter of absolute confidentiality, as it could have major effects on your stock prices if the information gets out before implementation of the cut.

At a reception, an elderly gentleman who retired from the company several years ago, approaches you. Virtually all of his savings and much of his retirement income is in company stock. He asks, point blank, whether he should sell some of his stock, in order to obtain some needed funds for living expenses. You are aware that he knows a 'yes' will indicate that some dramatic decision, such as a decision to cut the dividend, is impending. If you say 'no,' he could lose considerable value on his stock. Could this affect your own job?

Questions:

1. Would you tell him? What would you say?

2. If you tell him, could it affect your organization?

3. Discuss the significance of moral and ethical issues in this case.

CASE STUDY - 2

IT'S OK, SON, EVERYONE DOES IT

When Alok was six years old, he was with his father when they were caught speeding. His father handed the officer a twenty-rupee bill with his driver's license. 'It's OK son,' his father said as they drove off. 'Everyone does it.'

When he was eight, he was present at a family council presided over by an uncle, on the surest means to shave points off the income tax return. 'It's OK, kid,' his uncle said, 'Everybody does it.'

When he was nine, his mother took him to his first theatre production. The box office man couldn't find any seats until his mother discovered an extra twenty-five rupees in her purse. 'It's OK son,' 'Everyone does it.'

When he was twelve, he broke his glasses on the way to school. His aunt persuaded the insurance company that they had been stolen and they collected one thousand rupees. 'It's OK son,' she said 'Everyone does it.'

When he was fifteen, he made right guard on the high school football team. His coach showed him how to block and at the same time grab the opposing end by the shirt so the official couldn't see it. 'It's OK son,' the coach said 'Everyone does it.'

When he was sixteen, he took his first summer job at the supermarket. His assignment was to put the overripe strawberries in the bottom of the boxes and the good ones on top where they would show. 'It's OK son,' his Manager said 'Everyone does it.'

When he was sixteen, Alok and a neighbour applied for a college scholarship. Alok was a marginal student. His neighbour was in the top 3 of his class, but he couldn't play right guard. Alok got the scholarship. 'It's OK son,' his parents said. 'Everybody does it.'

When he was nineteen, he was approached by a person who offered the test answers for five thousand rupees. 'It's OK son,' he said 'Everybody does it.'

Alok was caught and sent home in disgrace. 'How could you do this to your mother and me?' his father said. 'You never learned anything like this at home.' His aunt and uncle were also shocked. If there's one thing the adult world can't stand, it's a kid who cheats.

Questions:

1. Basic learning of ethics starts from home. Discuss the significance of this statement based on the facts provided in the case.

2. What kind of ethical training was essential for Alok from the very beginning? How can you establish the relationship of ethical training in contemporary business?

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